Are you are visiting our website from Mainland China?
If you click "Yes", you will be redirected to www.hapag-lloyd.cn, our performance-optimized site for Mainland China, which provides the same content as www.hapag-lloyd.com.
如果点击"是"，您将直接跳转至赫伯罗特中文网 www.hapag-lloyd.cn, 这是我们专为中国大陆优化的网站，与 www.hapag-lloyd.com 网站内容一致.
As the first carrier worldwide, Hapag-Lloyd offers you a digital product to easily purchase import detention free time online. With Additional Freetime, you can now buy time for import container detention for a shipment at a discounted amount in addition to the free time tariffs or to your current contractual agreements.
Additional Freetime is available for our customers in every country that Hapag-Lloyd operates in. You can buy up to 10 extra days through this service.
Purchase destination detention upfront and plan your shipments better in advance.
Make use of the cost-effective and cost-transparent service.
Fast and flexible
Additional Freetime is easy to use, fast and available with just a few clicks.
You can purchase Additional Freetime with just a few clicks
Sanjay Berry , Managing Director at Reliance Freight Systems LLC, UAE
“Additional Freetime is an effective tool and has improved our turnaround time for a free time confirmation along with providing a quote to the customer.”
You can access Additional Freetime also via Hapag-Lloyd Mobile App and manage your entire shipping process easily on the go.
Additional Freetime is currently only offered for 20ft standard shipping container, 40ft standard shipping container and 40ft standard high cube shipping container.
Following Containers are excluded from Additional Freetime: containers with Dangerous Goods, reefers (operated or non-operated) and Special Equipment (in gauge or Out of Gauge).
You can purchase Additional Freetime in the following timeframe:
Detention Destination: The purchase of free time is available from the time of placing a booking until the vessel arrives at port of discharge.
Additional Freetime will be offered at a discounted amount of the local freetime tariff and will be charged in local currency. The exact amount per container per day will be visible to you right before you purchase Additional Freetime. For further information, please contact your local Sales representative.
Yes, for the very beginning, only Detention Destination will be offered and up to maximum 10 additional days. No purchase of Demurrage and Storage are currently possible.
Additional Freetime will be confirmed by an automated confirmation e-mail, which will be triggered to the purchasing user at the time of purchase.
You can buy Additional Freetime in three ways:
A: Log in to the Hapag-Lloyd Online Business and place your booking via our Web Booking. Additional Freetime will be available after you have completed your booking.
B: Enter your login credentials and log in to Hapag-Lloyd’s Additional Freetime product and enter your shipment number.
C: Enter your login credentials and log in to the Hapag-Lloyd Navigator. Additional Freetime will be available for your shipment in the section Additional Products.
Yes, the product Additional Freetime will be added on top of the tariff or individual customer freetime agreements. You can purchase up to 10 days.
No, the Additional Freetime is a non-cancellable product. In case of customers decide to cancel the booking, the Additional Freetime will still be charged.
In the future, additional and enhanced features will further optimize our Additional Freetime product.
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